rin247's Privacy Policy
The security of your personal information is our highest priority. This policy clearly describes how we collect, store, and protect your data.
Last Updated: January 2026. This privacy policy applies to all services and products on the rin247 platform. If the policy changes, we will notify registered users by email and update this page.
1 Introduction and Scope
rin247 ("we", "us", or "the platform") provides a safe, responsible, and transparent online gaming service for users in Bangladesh. We are firmly committed to protecting your privacy.
This privacy policy ("Policy") explains in detail the nature of the personal information we collect through the rin247 platform, how that information is used, where it is stored, and what your rights are.
By using the rin247 website, mobile pages, or any related services, you are considered to have agreed to all the terms of this privacy policy. If you do not agree with any term, please refrain from using our services and contact us at [email protected].
2 Information We Collect
rin247 collects only the information that is necessary and usable for legitimate purposes. The types of information collected are described below:
2.1 Registration and Identity Information
When creating an account, you provide the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — minimum 21 years old)
- Email address
- Mobile number
- Preferred username and password
2.2 Financial and Payment Information
During deposits and withdrawals, we collect the payment method name (bKash, Nagad, or Rocket), the mobile wallet number, and transaction details. We do not store complete payment credentials — every transaction is completed through encrypted technology.
2.3 Identity Verification (KYC) Information
For regulatory compliance and security reasons, in some cases we may verify a government-issued ID (a copy of a national identity card or passport).
2.4 Technical and Usage Information
The following is collected automatically when you use the platform:
- IP address and device type
- Browser and operating system information
- Time spent on the website and pages visited
- Cookie and session data
- Referral source (which link or channel you came from)
2.5 Communication Information
When you contact our customer support team via live chat or email, we may retain a record of that conversation — for service quality improvement and dispute resolution.
3 Purpose of Using Information
rin247 uses your information for the following legitimate purposes:
| Purpose | Details |
|---|---|
| Account Management | Handling registration, login, password recovery, and account security. |
| Transaction Processing | Completing deposits and withdrawals via bKash, Nagad, and Rocket. |
| Age and Identity Verification | Ensuring all users are at least 21 years old. |
| Customer Support | Providing 24/7 assistance via live chat and email, and resolving complaints. |
| Fraud Prevention | Detecting suspicious activity and protecting the security of the platform. |
| Responsible Gaming | Identifying patterns of problematic use and providing support when needed. |
| Notifications and Updates | Informing you about relevant promotions, bonus offers, and service updates (only with your consent). |
| Legal Obligations | Complying with applicable laws, regulations, and regulatory directives. |
4 Cookies and Tracking Technology
rin247 uses cookies to run the website smoothly and to improve your experience. Cookies are small data files stored on your device.
4.1 Types of Cookies
- Essential Cookies: Required for login sessions and security — the site cannot function properly without these.
- Functional Cookies: Used to remember your preferences (such as language selection).
- Analytics Cookies: Used to analyze site usage and improve services.
- Marketing Cookies: Used to show relevant ads based on your interests (only with your consent).
4.2 Cookie Control
You can disable cookies at any time from your browser settings. However, disabling essential cookies may cause problems using some important features of the site.
5 Information Sharing and Third Parties
rin247 does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:
5.1 Service Provider Partners
We work with trusted partners for payment processing, identity verification, technology infrastructure, and customer support. These partners may only use the information for specified tasks and are bound to comply with our privacy terms.
5.2 Legal Obligations
We may be required to disclose information in response to a court order, a lawful request from a government authority, or as required by applicable law. In such cases, we will always disclose only the minimum necessary information.
5.3 Business Restructuring
In the event of a merger, acquisition, or asset transfer involving rin247, user information may be transferred. In such cases, we will notify users in advance.
5.4 What Is Never Shared
We never do the following:
- Sell information to third parties for marketing purposes
- Disclose information on social media platforms without your consent
- Use information for profiling or discriminatory purposes
6 Data Security Measures
rin247 uses industry-standard security technology to protect your personal information. Our security framework is as follows:
- SSL/TLS Encryption: All data exchanged between the platform and your browser takes place through an encrypted connection.
- Data Encryption (at rest): Stored sensitive information is kept in an encrypted state.
- Access Controls: Only authorized staff can access personal information, and every access is logged.
- Two-Factor Authentication: An additional verification layer is available to protect your account.
- Regular Security Reviews: Regular audits are conducted to identify and address potential vulnerabilities.
- Firewall and Intrusion Detection: Advanced technology is used to prevent unauthorized access to the system.
Please keep in mind that no one can guarantee complete security on the internet. It is your responsibility to keep your account password confidential and to end your session after logging in on an unfamiliar device.
7 Data Retention Period
rin247 stores your personal information only for as long as necessary. The general retention criteria are listed below:
- Active Account Information: For as long as the account remains active.
- Financial Transaction Records: For a specified number of years as required by applicable legal obligations.
- KYC Documents: Retained after account closure for the legally required period.
- Customer Support Records: For a reasonable period after a complaint has been resolved.
- Inactive Accounts: After prolonged inactivity, we reserve the right to delete or anonymize the information.
If you request account closure, we will delete or anonymize information beyond what is required by applicable legal obligations as quickly as possible.
8 Your Rights
Every user registered on the rin247 platform has the following rights regarding their own information:
8.1 Right to Access
You may request a copy of your personal information held by us at any time. We will respond to this request within 30 working days.
8.2 Right to Rectification
If there is any incorrect or incomplete information in your profile, you may have it corrected. Make this request directly from account settings or by emailing [email protected].
8.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, information that must be retained due to legal obligations may not be possible to delete.
8.4 Right to Object to Processing
You may object at any time to receiving marketing communications. Every promotional message includes an option to unsubscribe.
8.5 Right to Data Portability
You may request that your information be provided in a machine-readable format.
To exercise any of the above rights, contact us at [email protected].
9 Protection of Minors
rin247 is an adults-only platform. We do not knowingly collect any personal information from anyone under the age of 21.
Age verification is mandatory at registration. If we ever find that a minor has created an account, that account will be closed immediately and the collected information will be securely deleted.
If a parent or guardian suspects their child has registered on our platform, please contact us immediately at [email protected].
10 International Transfer of Data
Due to the location of our technology infrastructure and service provider partners, in some cases your information may be processed or stored outside of Bangladesh.
In such cases, we ensure that international data protection standards are being followed and that your information receives the same level of protection everywhere. We have data processing agreements in place with all third parties.
11 Policy Changes
rin247 reserves the right to amend or update this privacy policy as needed. Before changes take effect, we will:
- Send a notification email to registered users.
- Update the "Last Updated" date at the top of this page.
- Display a notification on the website for significant changes.
If you continue to use the platform after the notification, you will be considered to have consented to the updated policy. We recommend that you review this page regularly.
12 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: Chat with us in English 24/7 from any page on the website
Our team tries to respond to all requests as quickly as possible, following Bangladesh Standard Time (BST, UTC+6).
To learn more about responsible gaming or data protection, please visit our Responsible Gaming and Terms & Conditions pages.